Lodge at Lionshead Guest Book and Reviews

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Our stay at Lodge at

Submitted by Kevin & Pat (not verified) on Sun, 06/20/2010 - 20:21.

Our stay at Lodge at Lionshead was an excellent experience! The accommodations were so nice and the staff were so helpful and welcoming! We will definitely stay at Lodge at Lionshead the next time were in Vail! Kevin & Pat

Spending a week during July

Submitted by Amelia (not verified) on Fri, 07/23/2010 - 01:15.

Spending a week during July at the Lodge at Lionshead is a tradition for our family. The condos are luxurious and the mountain views are spectacular. We love being close to the gondola, bike path, ice skating rink and Berry Picker trail. Joy, Amy and the rest of the staff are always friendly and helpful. We look forward to returning for many more years! Amelia Campbell

And we look forward to

Submitted by Leslie Robertson (not verified) on Fri, 07/23/2010 - 16:02.

And we look forward to seeing you for many more years!

We always spend a very long

Submitted by Terry & Cristie (not verified) on Thu, 06/17/2010 - 01:34.

We always spend a very long weekend in Vail during mud season, our usual place wasn't offering any discounts this year. We are very thankful they didn't, because we found a new place to stay at in Vail. The condo was awesome, it was so well decorated and had everything we could ever want. We had a great time and the Amy was very nice to us. We will be coming back to the Lodge again definitely! TJ & Cristie

You Guys are the best. We

Submitted by Edwin Luchs (not verified) on Wed, 04/14/2010 - 14:30.

You Guys are the best. We had a great time staying at the Lodge at Lionshead. The condo was super nice, and the staff was AWESOME!! Many thanks.

My girlfriend from High

Submitted by Guest Donna Canfield (not verified) on Thu, 06/17/2010 - 12:22.

My girlfriend from High School and I stayed in the condo #203. Being in the interior design industry and the exposure it brings I always look forward to seeing other design projects. This unit is amazing, the up-grades were beyond compare with any beautiful model home I have staged, or for the design with a new home buyer or existing remodel. Very unique and cozy with all the amenties that one needs. The staff is friendly and accommodating, the location has always been wonderful. The additional upscale shopping and "European" Village I can't describe how amazing the transformation is. Thank you to your staff and the owners of #203 for a trip that will not be forgotten by to girlfriend's that went shopping, had cocktails on the patio listening to the roaring creek, and completely relaxed before dining. The accommodations added a slice of heaven to our trip.

Every time I've stayed at

Submitted by paul moravek (not verified) on Sat, 03/27/2010 - 00:57.

Every time I've stayed at your place, it's always the same----perfect. The staff is always friendly, the units modern and clean. The pool and hot tubs, just right. And the location, what's not to like???? We'll see you next year. Paul Moravek

We were so far away from our

Submitted by Carolina (not verified) on Mon, 03/15/2010 - 21:49.

We were so far away from our country but you definetly made us feel at home!!! Lodge at Lionshead was great not only for the location, but most importantly, for the efficiency and kindness of the staff - specially Joy, Rachel and Amy. We unfortunatelly had a small accident on the slopes, but the kindness and attention of Rachel, Joy and Amy made things a lot easier. Thank you so much! Carolina & party (from Brazil)

We keep coming back year

Submitted by Tara (not verified) on Sun, 02/28/2010 - 23:59.

We keep coming back year after year because of your location, the friendliness and helpfulness of your staff (especially Joy and Rachael) and the fact that Lodge at Lionshead feels like a home away from home. We look forward to our trip to Vail and the Lodge at Lionshead each year. Thank you for a fantastic week!

Special thanks to Joy. All

Submitted by Juan Barberi (not verified) on Tue, 03/16/2010 - 16:06.

Special thanks to Joy. All was wonderful.

Once again, we had a great

Submitted by GuestJim & Diana Blood (not verified) on Sun, 02/28/2010 - 19:28.

Once again, we had a great time at Lodge at Lionshead this year. Your location is great, your facility is great, and your staff is always helpful and friendly. Thank you for making our trip to Vail a wonderful experience. Diana

Condo was a terrific

Submitted by Fran (not verified) on Tue, 02/16/2010 - 01:51.

Condo was a terrific location! The kids loved the hot tub each day. Everything was clean and well maintained. I had anticipated a decorator done unit. This condo was very nice, but it was a hodge podge of different personal photos and furniture. The lighting in some rooms was poor. The master shower, while beautiful, leaked all over the floor when used and the refrigerator did not close correctly thereby dripping water all in the refrigerator and on the floor. The daily maid service was excellent and a real treat! It was difficult to get information about local spa treatments and restaurants and activities. I hoped to find them in a resort book in the room. We had a wonderful vacation in Lionshead!

Thank you for the feedback!

Submitted by Leslie, Marketing Mgr. (not verified) on Thu, 02/18/2010 - 23:13.

Thank you for the feedback! Next time, please don't wait until after your stay to tell us about any issues while you were here. We could have easily repaired the leaks if we had known about them so that you weren't cleaning up water during your vacation. We don't want you to do any work on your vacation - that's what our 3 maintenance engineers are for! We also have a great concierge staff to help with local activity, spa & restaurant information or even finding extra lamps for better lighting in your condo. The Dining Guide & Vail/ Beaver Creek publications in your condo would have provided menus & a great overview of area offerings, but the concierge staff can fill you in on all of the schedules, details and best-kept secrets. They also have numerous brochures, books and other resources they are happy to share. You seem not to have been aware of this service - can you help of think of a better way we can get the message across? We list our concierge service on the arrival information and in the black Lodge at Lionshead directory in the condo, but when you are on vacation you don’t always want to read through everything. Any ideas to help us improve would be sincerely appreciated. Thanks you & we hope to see you next year!

Great location, price and

Submitted by BJW (not verified) on Mon, 02/01/2010 - 16:50.

Great location, price and amenities. Will return to the Lodge on our next trip to Vail.

Thank you all for a

Submitted by Lori and Friends (not verified) on Mon, 02/01/2010 - 16:29.

Thank you all for a wonderful stay at Lodge at Lionshead. The condo was fabulous, awesome deck, kitchen and furnishings. Most comfortable beds...Wow, you blew us away. Your pool and hot tub area deserves a top rating due to size and cleanliness. Awesome location for walking to slopes, the shuttle or the village. Your customer service and smiling faces are beyond compare. When we realized our car battery was dead we were worried but you guys took care of it within minutes. Thank you.

Wow! what a great job with

Submitted by Susie and David Leitner (not verified) on Mon, 01/25/2010 - 18:43.

Wow! what a great job with the remodel, my wife and I stayed in unit 340 Jan. 2010. It was awesome... so comfortable and relaxing. New bathrooms, a full kitchen and balcony. It could not have been better, the staff is very helpful and personable. All the amenities were fantastic and views from the condos are great. I would highly recommend the Lodge at Lionshead to everyone. Thank you Joy, Racheal, Leslie and Jeff you all are great. David and Susie Leitner Pembroke Pines, Fla.

Very nice accommodations,

Submitted by ginny (not verified) on Thu, 01/21/2010 - 13:59.

Very nice accommodations, well kept and comfortable. Front desk staff ready to help with all needs and special requests. Even the young ladies that helped with child care were good. Personal service is the staff's top priority, and it shows. Well done, ladies. Thanks for helping to make our stay a fun one.

Thank you Joy & Rachel for a

Submitted by S Tham (not verified) on Fri, 01/15/2010 - 03:42.

Thank you Joy & Rachel for a fabulous stay at the Lodge. When we return to Vail, we will definitely come back to the Lodge. Coming from down under, you have certainly made us very welcome!

Thank you for another lovely

Submitted by Alisan Goldfarb (not verified) on Thu, 01/14/2010 - 02:59.

Thank you for another lovely visit to Vail- We especially enjoy being welcomed "home" when we arrive.

We had a delightful stay

Submitted by s joyner (not verified) on Mon, 01/11/2010 - 22:18.

We had a delightful stay at the Lodge at Lionshead. Lovely, peaceful accomodations, great location, helpful staff!

We love to stay at the Lodge

Submitted by Tony Salah (not verified) on Mon, 01/04/2010 - 22:53.

We love to stay at the Lodge at Lionshead and have been doing so for many years. The service is excellent, the location is wonderful and the amenities great.

Many thanks for a wonderful

Submitted by Nancy Neville (not verified) on Wed, 12/30/2009 - 17:11.

Many thanks for a wonderful Christmas holiday. Best wishes to you all, Nancy

Thanks again to the staff

Submitted by The Flannerys (not verified) on Tue, 12/29/2009 - 00:10.

Thanks again to the staff for our wonderful Christmas stay in Vail. We appreciate all the arrangements Rachel made for us and Leslie's efforts to find us the perfect unit for this year's stay and our return visit in January 2010. Though the unit we stayed in Feb. 09 wasn't available for this visit we truly enjoyed the unit we were in this time too. Super quiet and a fabulous view. The unit's family room and kitchen space were comfy and beautiful and we totally understand the need to enter on the lower level when in ski gear. The layout worked great for us and the location of the unit on the Lodge property to the slopes, pool, bus stop, etc were great. Just wish that there was a washer and dryer in the unit like last year! Thanks again and see you in a month!

Unit #12 was very

Submitted by Jim L Anderson (not verified) on Sun, 12/06/2009 - 22:50.

Unit #12 was very good...well equipped and taken care of even though it hasn't been remodeled ...TVs and kitchen equipment were new and top notch. Rachel at the front desk was quite helpful in answering questions re the unit and the Vail surroundings.... and kept the granola bar dish at the desk well stocked for us healthy snack eaters. One thing for Maintenance...in unit #12 the door to the outside (fire escape door)at the east end of the unit needs new weather stripping all the way around....as it is it allows too much cold air in the hallway leading to it and the master bedroom...very noticeable. We'll be back (4 of us this time)in late January 2010 and looking forward to our stay

Thanks for your comments

Submitted by leslie on Wed, 12/09/2009 - 00:55.

Thanks for your comments Jim. We are happy you enjoyed your stay! We'll definitely get your request to maintenance so that you don't have to deal with a drafty door in January. Just so you know, the unit had about $75,000 in renovations about 4 years ago (that's when things like the granite countertops were added). We believe the new owner will put even more into the unit. We look forward to seeing you next month!

Thank you for everything you

Submitted by Tracy & Rob Bray (not verified) on Tue, 10/06/2009 - 17:05.

Thank you for everything you did to make this birthday & weekend perfect! See you next time!

All of the staff here is

Submitted by Sharyn & Dave Sheen (not verified) on Sat, 09/19/2009 - 15:30.

All of the staff here is wonderful, we enjoyed our stay tremendously!!

You all have been extremely

Submitted by Dennis Nau (not verified) on Sat, 09/12/2009 - 19:10.

You all have been extremely helpful and a real pleasure to work with! Thank you all very much.

Thanks Leslie, we really do

Submitted by Brad Williamson (not verified) on Wed, 09/09/2009 - 15:46.

Thanks Leslie, we really do enjoy our stay at Lionshead. You and the rest of group do a great job and manage a great place.

I just wanted to thank you

Submitted by José Antonio Vidales (not verified) on Thu, 08/13/2009 - 21:07.

I just wanted to thank you for all your help, we had a good time as unit 3 was exactly what we needed. Thanks again and hope to be in Vail again soon. Regards, José Antonio Vidales

My family has been staying

Submitted by Christi and Rob Andringa (not verified) on Thu, 08/06/2009 - 15:51.

My family has been staying at the Lodge at Lionshead for years. We keep coming back because we know what we're getting...Excellent service, an unbeatable location for all the things a family of 5 wants to experience, and a great condo. We'll be back next year for sure! The Andringa's, Madison, WI

Thank you very much for your

Submitted by Anthony (not verified) on Fri, 07/03/2009 - 22:14.

Thank you very much for your assistance before and during our stay. All our group loved the accomodation, location and service provided. We will be back. Thanks again, Anthony

Rachael has been beyond

Submitted by Michelle (not verified) on Tue, 06/16/2009 - 18:55.

Rachael has been beyond outstanding. We decided to stay at The Lionshead instead of a lesser expensive facility due to her customer service!

Thank you so much for

Submitted by Cecelia (not verified) on Mon, 06/15/2009 - 16:16.

Thank you so much for gracious accommodations and service at my last visit 6/10/09-6/13/09. We had a great time.

Very nice service! I

Submitted by Dan (not verified) on Tue, 05/26/2009 - 22:21.

Very nice service! I ordered grocery delivery online per your recommendation. I am happy with the dinner reservations. We are looking forward to our visit...and so far I am glad my travel agent did not talk me into the Arrabelle...You Gal's ROCK!

Excellent service--I

Submitted by Ben Studebaker (not verified) on Mon, 06/08/2009 - 20:16.

Excellent service--I organize an annual meeting of anywhere from 35 to 40 doctors (head and neck surgeons) each year and the staff at Lodge at Lionshead has made the experience tolerable (even rewarding) by always being available to take care of last minute details enabling me to concentrate on the meeting and its participants.

Thanks again for your help;

Submitted by Phil Hayman (not verified) on Thu, 05/14/2009 - 21:03.

Thanks again for your help; this type of service confirms our opinion once again that the Lodge is our #1 accomodation destination in Vail!! Cheers, Phil

I am writing in reference to

Submitted by Randall Cooke (not verified) on Wed, 05/13/2009 - 17:23.

I am writing in reference to the recent stay that my son and I enjoyed at the Lodge at Lionshead. My main purpose in contacting you is to express my deep appreciation and gratitude for the friendly, professionally competent and extremely helpful service provided to us by Rachael at the front desk. Rachael was very welcoming and helpful from check-in to the end of our stay. From a customer’s perspective, Rachael is a valuable asset to your organization. She clearly has advancement potential and although I know it is not a customer’s place to say this, I hope that she will be recognized for her excellent customer service in some financially meaningful way. Thanks again for an excellent stay.

I stayed here last Christmas

Submitted by jerry on Mon, 05/11/2009 - 14:14.

I stayed here last Christmas with my family and enjoyed everything. We can't wait to return next year. I hope the snow is as good next year!

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